Shipping:

• Orders placed by 12 PM Monday-Friday EST will ship same day. 

• If your order is received after 12 PM Monday – Friday or Saturday and Sunday, items will ship on the next business day. (inclement weather may cause shipping delays)

• All items ship from our warehouse located in North Carolina, please allow 3-8 business days for delivery. (inclement weather and/or holiday closures may cause shipping delays)

At this time we are only shipping to the contiguous United States.

Returns:

Defective items can be returned for a refund within 30 days of purchase.

Email us at dlretail@dlapromotions.com with the subject "Return Order # xxxxx" and information regarding the issue in the message field. We will be in touch within 2 business days to confirm details for a resolution.